Online Banking Security

Your online security is important to us. We take several precautions to ensure your information is secured. To access our Online or Mobile Banking, you must enter your User ID and Password. As a security precaution, we store your password in our database in an encrypted format that even we cannot decode. If you don’t share your User ID and Password with anyone, no one will be able to access your information. When you are logged in, we use:

  • Secure Sockets Layer (SSL) protocol to ensure that your connection and any information transmitted is protected.
  • 128-bit encryption to make your information unreadable as it passes over the Internet.
  • Automatic time out that occurs if you are inactive in the secure area of our site for more than 10 minutes.

If your browser doesn’t support SSL or 128-bit encryption, you will need to upgrade your browser.

While we continue to evaluate and implement the latest improvements in Internet security technology, users of the system also have responsibility for the security of their information and should always follow the recommendations listed below:

Site best viewed with recent versions of Internet Explorer, Chrome, Firefox and Safari.

Your password must be kept confidential. For maximum security, use the full available length of your alphanumeric password (always use at least 8 digits) and change it frequently to ensure that the information cannot be guessed or used by others.

NEVER provide your credentials to another person, not for any reason.

Be sure others are not watching you enter information on the keyboard when using the system.

Never leave your computer unattended while logged on to the system. Others may approach your computer and gain access to your account information if you walk away.

Exit the system when you are finished to properly end your session. Once a session has ended, no further transactions can be processed until you log on to the system again.

Close your browser when you are finished, so that others cannot view any account information displayed on your computer.

Keep your computer free of viruses. Use virus protection software to routinely check for a virus on your computer. Never allow a virus to remain on your computer while accessing the system.

When you follow these simple security measures, your financial activities will be completely secure. We look forward to serving your needs both today and into the future – securely!

You will be linking to another website not owned or operated by Connects Federal Credit Union. Connects FCU is not responsible for the availability or content of this website does not represent the other website or you, should you enter into a transaction. We encourage you to review their privacy and security policies which may differ from Connects Federal Credit Union.

NOTE: This email is for general inquires only. Electronic mail is not secure, and confidential information (such as social security number, account number, etc.) should not be communicated in this manner.